Privacy Policy
Last updated: September 29, 2026
River City Trimlight, L.L.C. (River City Trimlight) provides permanent outdoor lighting services. This policy describes information collected through our website, consultation forms, and customer communications.
Information we collect
We collect information you provide, including your name, email address, phone number, property address, project details, and communication preferences. When you opt in to appointment texts, we maintain your consent selections and related submission records.
How we use information
We use information to respond to requests, prepare quotes, schedule and manage appointments, provide customer support, coordinate requested services, and maintain business records. We use SMS consent information to determine whether appointment messages may be sent and to process opt-out requests.
SMS consent and messaging
Appointment SMS consent is optional and collected through an unchecked checkbox on our website form. Checking the box and submitting the form authorizes appointment scheduling, confirmation, reminder, and rescheduling texts. Submitting the form without checking the box does not provide SMS consent. Consent is not a condition of purchase. This program does not include promotional messages. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance.
Mobile information and sharing
We do not share mobile information with third parties or affiliates for marketing or promotional purposes. We do not sell text-message opt-in data or consent or share it for another party's independent use. Providers supporting our customer service and message delivery may process necessary information only to perform services on our behalf.
Service providers
We use HighLevel/LeadConnector to host forms and support customer records and communications. Service providers may process the information necessary to perform those functions for us.
Cookies and tracking technologies
Our website and embedded service-provider forms may use cookies, local storage, and similar technologies to support page and form functionality, remember preferences, and maintain security. Your browser settings can block or delete cookies, although doing so may affect form features. Where a cookie preference control is available, you can use it to manage the choices it offers.
Data security and retention
We use reasonable administrative and technical safeguards to protect information. No method of internet transmission or electronic storage is completely secure. We retain information as needed to provide services, document communication preferences, resolve disputes, and meet applicable recordkeeping obligations.
Your choices and requests
You can request access to, correction of, or deletion of information by contacting us below. Requests are subject to verification and applicable retention requirements. Reply STOP to stop appointment texts. You may still request a quote or receive services without consenting to SMS.
Children
Our appointment SMS program is intended for adults aged 18 or older. We do not knowingly solicit personal information from children under 13. Contact us if you believe a child has supplied personal information.
Updates
We may update this policy by posting a revised version with a new update date.
Contact us
River City Trimlight, L.L.C.
8906 W Highway 22
Crestwood, KY 40014
Phone: 502-660-8538
Email: [email protected]